1. Click & Collect in shop - Free
2. Between £5 - £10 orders - £1.60
3. Between £10 - £40 orders - £3.00
4. Over £40 - Free

We can ship all our products within the UK. Outside of the UK we only ship fabric and machine parts to addresses outside the UK and the Republic of Ireland.

Unfortunately we cannot sell sewing machines outside of the UK.

Every parcel sent has a Proof of Postage from the Post Office - Please note that this is not a fully tracked service; we can only provide you with a receipt to say it has been sent by us.  

Royal Mail aims to deliver 1st Class mail the next working day, but they are unable to provide a guaranteed service. If a parcel goes missing that has been sent with Royal Mail 1st Class we ask our customers to let us know by email or telephone and then we can email you a copy of the proof of postage that you can take to your local parcel depot and ask them to look for the parcel.

Using this service we have to wait 15 – 20 days before  we can put in a claim for the parcel and once it’s found we can issue a refund or resend the goods.

Royal Mail Signed for 2nd Class delivery costs for UK orders

1. Between £5 - £10 orders - £2.95
2. Between £10 - £30 orders - £4.10
3. Between £30 - £50 orders - £7.95
4. Over £50 - FREE

Please note that this is not a fully tracked service, we can only provide you with confirmation of delivery.

Every Signed For item is covered against loss or damage.

We can't guarantee next working day delivery because of Covid-19 limitations.

Royal Mail Signed For 2nd class aims to deliver your letter or parcel in two to three working days and gives you the added benefits of, proof of delivery including a signature from the receiver, the ability to check on line or on your mobile to see when your item has been delivered and compensation cover up to £50 for loss or damage. You get a certificate of posting free of charge when you post Royal Mail Signed For 2nd class letters or parcels at a Post Office™ branch. For details of your nearest Post Office branch please use the Post Office finder at postoffice.co.uk.

Compensation
Compensation may be payable in the event of loss or damage if proof of posting and evidence can be provided.

Proof of Delivery
Signed For is not a tracked product but you can use Track and Trace to see an electronic signature free of charge. You can obtain a hard copy of the recipient's signature for an extra £2.20.

Urgent or valuable items must be sent using Special Delivery products.

Parcels to the EU

1. Between £1 - £35 orders - £5.20
2. Between £35 - £75 orders - £8.50
3. Between £75 - £150 orders - £13.50
4. Over £150 - £25

We send fabric or haberdashery orders to the EU using Royal Mail standard first class post from the UK on a non trackable service.  Unfortunately we cannot sell sewing machines outside of the UK.

If a parcel doesn’t arrive we ask our customers to let us know by email or telephone and then we can email you a copy of the proof of postage that you can take to your local parcel depot and ask them to look for the parcel.

After 20 days if the parcel hasn’t arrived we can start the claim process and once it’s found we can issue a refund or resend the goods.
 

Delivery Schedule

Back Orders

If your item is not in stock, we will back order for you. You may choose to cancel your order if you would rather not wait.

WEEE Regulations